Frequently Asked Questions
Feel free to contact us for any questions regarding your electronics
What primary services do you offer?
We offer a variety of services:
HDMI repair
PS5
PS4
Xbox Series X
Xbox series S
Xbox one S/ X
Laptops
Computers
Game console repair
PS5: Power issues, overheating, black screen of death, software issues
PS4: Power issues, overheating, black screen of death, software issues
Xbox Series X: Power issues, overheating, black screen of death, software issues
Xbox series S: Power issues, overheating, black screen of death, software issues
Xbox one S/ X: Power issues, overheating, black screen of death, software issues
Laptop Repair: All repairs
Computer Repair: All Repairs
Customization/ Mods on any of the above.
Motherboard diagnosis and repair
Micro-soldering
We offer micro-soldering and soldering classes upon request
What type of warranty do you provide (on custom work)?
HDMI repairs:
3 Month "pop off" Warranty, will replace HDMI port at no cost due to our failure of install
6 Month limited warranty, if you break the HDMI port again, we will replace it for a discounted price up to 6 months!
All custom consoles receive a 2 year warranty for the mods done, you also receive a discount for any hardware replacement needed as long as nobody else works on the console but Reapers
Custom controller receive 1 year warranty for all custom mods, exclusions/ additions are described in each purchase
What do you specialize in?
What are the rates of your services?
We have lower costs and faster repair times than any other place! contact us for a quote:
704-588-5558
Game console HDMI repairs
Average Turn Around (local):
PS5 HDMI repair: 30-45 Minutes
PS4 HDMI repair: 30-45 Minutes
Xbox Series X HDMI repair: 1hr. 45 Minutes
Xbox Series S HDMI repair: 30-45 Minutes
Xbox one S HDMI repair: 30-45 Minutes
Shipping:
If you ship your console to us for an HDMI replacement, we will replace it the day it arrives and send it out that day or the following day first thing.
Laptop Screen Repair
Average turnaround time (local):
All laptop screen replacements parts will be ordered day of drop off; average shipping time varies upon seller but usually is within 2-3 days to a week.
Screens will be swapped out as soon as they arrive, and you will be notified.
Computer, Laptop repair/ Diagnosis
Computers and laptops will be diagnosed within a day or two of drop off pending the workload at Reapers on a daily basis. We can clear computers, assess damage, find corrupt files, test hard drives/ ram, update graphics cards, repair parts such as power supply etc. and do cleanings w/ new thermal paste.
We build computers upon request with a down payment. Anything from beginner computers to top gaming computers. All parts will be sent to you for approval before order and install.